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Privacy Policy

TiramisuERP ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website https://tiramisuerp.com/me.

Part I – Website

1. Information We Collect

We may collect the following types of information:

Personal Information: (e.g., name, email address, phone number) when you fill out contact forms or request a demo.

Usage Data: IP address, browser type, device information, and pages visited, collected automatically through cookies and analytics tools.

2. How We Use Your Information

We use the information we collect to:

Respond to your inquiries and provide customer support

Improve our website, services, and user experience

Send updates or marketing communications (only if you have opted in)

3. Sharing Your Information

We do not sell or rent your personal data.

We may share information with trusted service providers who help us operate the website, under strict confidentiality agreements.

4. Cookies and Tracking

Our website uses cookies to improve functionality and analyze traffic. You can choose to disable cookies in your browser settings.

5. Your Rights

You have the right to:

Access, update, or delete your personal data

Withdraw consent for data processing

Contact us regarding any concerns or questions

6. Data Security

We use appropriate technical and organizational measures to protect your information from unauthorized access or disclosure.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Company: Data Design

Address: Šarla de Gola 2, 81000 Podgorica, Montenegro

Email: info@tiramisuerp.com

Phone: 020 633 458

Part II – TiramisuERP Mobile Application

This policy describes how the TiramisuERP application (the “Application”), provided by Data Design (“we”), collects and processes data. The Application is a business tool intended for employees of companies that use the TiramisuERP system.

8. Data We Collect in the Application

Login and account: Username, password, session token, the selected active company and assigned business functions/roles — used solely for login, authorization and displaying the modules the user is entitled to.

Content you enter: Photos, video, audio and voice recordings (e.g. comments on service orders), photographs of receipts, data scanned from fiscal receipts (number, date, amount, items, business partner), serial numbers, quantities, POS and other business documents.

Push token: A unique device token assigned by Firebase (FCM), Apple (APNs) or Expo Push — used for sending notifications.

Business data: Company documents and data (goods receipt/dispatch/transfer, service orders, incoming invoices, POS lists) within the TiramisuERP system.

9. Device Permissions

Camera scanning QR codes and photographing receipts/documents/vehicles.

Microphone audio and voice comments.

Notifications alerts about service orders and comments.

Permissions are used only for the features listed above and you can disable them in your device settings.

10. How We Use the Data

To enable login and secure access, to carry out the actions you initiate (scanning, photographing, sending to TiramisuERP, processing orders), to send notifications and to keep the Application working correctly. We do not use the data for advertising, nor do we sell it.

11. Data Sharing

We share data only: with your company’s TiramisuERP system (final processing of business data); with push notification providers (Google Firebase, Apple, Expo) — exclusively the token and the notification content; and where required by law.

12. Data Retention

The session token and push token are stored on the device and on the server while you are logged in. Business data and the content you enter are stored in the TiramisuERP system according to your company’s rules.

13. Your Rights

In accordance with the Personal Data Protection Act of Montenegro (and the GDPR where applicable) you have the right of access, rectification, erasure and restriction of processing. Send your request to the contact below. For data belonging to the company, the controller is the company using the Application.

14. Security and Children

Access is protected by a username and password, and communication with the server goes through authorized (token-protected) API calls.

The Application is a business tool and is not intended for persons under 16 years of age.

15. Changes to This Policy

We may update this policy from time to time. A new version, with its effective date, will be published on this page.

Company: Data Design

Address: Šarla de Gola 2, 81000 Podgorica, Montenegro

Email: info@tiramisuerp.com

Phone: 020 633 458