facebook pixelBiling sistem za vodovode i toplane – TiramisuERP rješenje za automatsku naplatu

Billing system for water utilities or heating plants

Improve all business processes in your company whose business model is based on the delivery of goods whose consumption is measured, or where the value of the service depends on the square footage of an apartment or business premises, or based on some other business model, and which is invoiced to customers on a monthly basis. This includes companies such as water utilities, district heating providers, suppliers of various energy sources, or providers of space maintenance services, etc. TiramISu ERP takes into account all the specifics of such companies operations and enables them to improve the level of efficiency in consumption recording, creating and electronically distributing invoices to customers, electronic payment collection via eCommerce platform, automatic posting, as well as in other business processes of companies, while also ensuring compliance with regulations.

Billing (sending invoices to customers)

Website for viewing account status

Vehicle service

Greenery

Vehicle service

Human resources

Finance and accounting

Payroll

Fixed assets

Wholesale and Retail

Billing

The module enables unique definition of contract terms with consumers, recording of consumption for each billing period, as well as tracking of all contracts in the company across different business units. In the system, you can define various contracts with consumers who can be individuals or legal entities. Contracts can have different services, different prices according to consumer categories, and different payment terms, etc. Services in contracts can be unit-based per consumption unit, or prices can be additionally defined per square meter of residential or business premises or with any other specific conditions.

Our system has the capability to import residential and business premises from Excel files to facilitate and speed up the creation of initial databases, or to be more efficient in later additions to the register of residential and business premises, i.e., customers. Based on defined contracts and invoicing conditions, TiramisuERP will automatically create invoices according to the periodicity defined in the contracts and perform their electronic fiscalization or sending of eInvoices or any other EDI file exchange. Invoices display charges for the current period, previous debt, debt under litigation or debt under agreement, and the total amount for invoicing, amount of fixed and variable parts of the price according to predefined percentages in relation to the valid unit price multiplied by the area of the property and cost breakdown with percentage shares in the total price, in accordance with company regulations or general terms.

Previous debt and debt under litigation are automatically pulled from the general ledger - accounting module. Billing has the capability to create consolidated invoices if the same client has multiple properties or services under contracts within the same organizational unit of the company.

The module has the capability to import residential and business premises from Excel templates for data import. There is also the possibility to change the owner of residential or business premises.

Based on defined contracts and invoicing conditions, the module has the capability to automatically create monthly and annual invoices, i.e., according to the invoicing periodicity defined in the contract.

The system has the capability to automatically send invoices via email to all clients who have registered for this method of invoice delivery. The system can also be integrated with third-party platforms that enable invoice sending. All invoices are automatically posted to the general ledger of the accounting module based on once-defined posting schemes. The system also has a publicly available website where consumers can log in and view their financial card, consumption reports, etc., and for those who do not use this option, the system can automatically send some statistical data to consumers emails at specified intervals, such as: monthly consumption, average consumption, debt value, etc.

The system can enable invoice payment via the eCommerce platform which is an integral part of the system. This way, the collection percentage is significantly improved because end users are provided with an additional payment method without the need to go to a bank. In addition to creating monthly invoices, the system can also create invoices and proforma invoices as well as advance invoices for other services provided by the Company.

The system has the capability to calculate interest, according to the Company's decision and model. The system has the capability to automatically send email notifications as reminders for unpaid invoices at agreed monthly intervals for all clients with known email addresses.

The system has the capability to automatically warn about receivables becoming statute-barred and generate proposals for enforcement. The system has the capability for mass printing of pre-litigation reminders, according to templates provided by the company. Reminders can be distributed by mail. The system has the capability for mass printing of invoices in case of physical delivery via mail or courier services.

Website

The system can create a website intended for customers that will have the following functionalities:

  • User registration - creating a user account based on a valid email and entered password that appears on the invoice. The system must validate the entered email by sending a confirmation link to verify ownership of the email entered by the user.
  • Checking whether the client wants to receive invoices via email
  • Viewing the customer card for registered users

Greenery

The module represents one of the components of PIS and is fully integrated with the rest of the system to avoid duplicate data entry. The module covers business processes related to recording various work orders where provided services and consumed materials can be defined and which can be invoiced to end customers or posted internally as business expenses.

Weighing

The module enables connection with scales. Based on measured quantities, invoicing is performed according to the adopted price list. The module has the capability to open new business partners and enter the weight of fixed assets (trucks). The issued invoice displays gross and net quantities that were weighed.

Human Resources

This module covers all actions related to employees, from entering systematization, through creating employment decisions and tracking employee movements until termination of employment with the legal entity.

In addition to recording employees on regular work, whether for a definite or indefinite period, the system has the capability to enter, record and calculate wages for engaged persons through work contracts.

Finance and Accounting

The financial management module functions in accordance with current legal regulations and accounting standards. The module prevents the possibility of changes to processed and posted documents, i.e., it allows error corrections through document reversal where a visible trace of the document's existence and cancellation remains.

The module enables parallel work in the old and new business year (as well as any previous years) without the need to exit one year and enter another. A unified customer card is enabled for multiple years, i.e., a period spanning more than one calendar year. In the same way, viewing any analytical or synthetic account card is enabled.

It is possible that some functions of this module are used in regional units themselves, while some functions are used only at headquarters, which is defined solely by access rights.

Payroll

The payroll module is integrated with human resources and finance management applications. For each calculation, the application draws current employee data from the human resources management application (years of service, coefficient, level of professional qualifications, etc.) which affect the salary amount.

The payroll module enables configuration of calculations according to collective agreements and internal regulations within the company.

Payroll calculation is integrated primarily with the system prescribed by the Tax Administration to which processed payroll data of employees is sent via automatically prepared XML files.

Payroll calculation has all configurations for calculation according to current legal regulations and allows reconfiguration in accordance with changes in legal provisions.

Fixed Assets

The application enables the user to track the status, movements, assignments and distribution of fixed assets by organizational units, accountable persons, locations, calculation of depreciation and revaluation, disposal or sale of assets, i.e., removal from records.

The module ensures connection with the financial management application and other necessary applications in terms of data usage and automatic posting.

General parameters that overlap with parameters of other applications within the system are centralized, i.e., they are defined in one place. For example: organizational units of the company, chart of accounts, accountable persons (from employee records), etc.

Wholesale and Retail

The module is intended to support management of business processes related to trade in goods or services.

The module is integrated with other applications of the Business Information System.

The basic groups of processes covered by this application are: process parameterization, goods procurement, wholesale and retail.

Vehicle Service

The module is fully integrated with the rest of the system to avoid duplicate data entry. The module covers certain processes related to servicing the vehicle fleet, thereby ensuring posting of spare parts, oils and lubricants consumption per vehicles that will be declared as CC - cost centers.

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